Privacy Policy

Privacy Policy

Last updated: June 2026

Who We Are

SmartHomeMend (smarthomemend.com) is an independent smart home troubleshooting resource. We provide repair guides, setup tutorials, and product recommendations for smart home device owners.

Information We Collect

Automatically Collected Information

When you visit SmartHomeMend, our servers automatically log standard information provided by your browser, including:

  • Your IP address
  • Browser type and version
  • Pages visited and time spent on each page
  • Referring website (if you clicked a link to reach us)
  • Device type (desktop, mobile, tablet)

This information is collected anonymously and used solely for site analytics and performance monitoring.

Cookies

SmartHomeMend uses minimal cookies:

  • Essential cookies: Required for the site to function (e.g., maintaining your session)
  • Analytics cookies: We use privacy-focused analytics that do not track you across other websites
  • Affiliate cookies: When you click an Amazon affiliate link, Amazon may place a cookie to track the referral. These cookies are governed by Amazon’s privacy policy

You can disable cookies in your browser settings at any time.

Information You Provide

If you contact us via our contact form or email, we collect the information you choose to provide (name, email address, message content). We use this information solely to respond to your inquiry and do not share it with third parties.

How We Use Your Information

  • To operate and improve the SmartHomeMend website
  • To understand which content is most helpful to our readers
  • To respond to your inquiries

We do not:

  • Sell your personal information
  • Share your data with third parties for marketing purposes
  • Use your data for targeted advertising

Third-Party Services

Amazon Associates Program

SmartHomeMend is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program. When you click an Amazon link on our site and make a purchase, we earn a commission at no additional cost to you. Amazon may collect information about your visit as described in the Amazon Privacy Notice.

Analytics

We use privacy-respecting analytics tools that do not employ cross-site tracking or fingerprinting.

Data Retention

Server logs are retained for a maximum of 30 days. Contact form messages are retained for up to 12 months to reference previous conversations.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict processing of your data
  • Data portability

To exercise any of these rights, contact us.

Children’s Privacy

SmartHomeMend is not directed at children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date.

Contact

For questions about this privacy policy, contact us at [email protected] or via our contact page.