Pairing & Setup Problems – Lock

If your smart lock accepts your master code but rejects a guest code, the problem is almost never the lock hardware itself. The issue sits in one of three places: how the guest code was created, the lock’s local memory, or the app-to-lock sync. This guide walks through each failure point in order, from the…

If you want to lock and unlock your door with your voice, you need a smart lock that supports both Alexa and Google Home. Most Wi-Fi and Matter-enabled locks do. The catch is that the two platforms handle voice control differently, and the failure mode is almost always the same: the lock pairs with one…